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NEW ERA HEALTH, LIFE & ANNUITY  POLICY HOLDER SUPPORT

Request for Policy Service

If you would like to make any of the following policy service requests, print the form at the link below and fill it in completely.

Health Policy Service Request - Name, address, phone changes, duplicte policy requests, cancel a policy
Health Bank Autorization - Pay your health insurance premium with an automated bank draft, or change your existing bank draft

Life Policy Service Request - Name, address, phone changes, duplicte policy requests, cancel a policy

Life/Annuity Bank Autorization - Pay your health insurance premium with an automated bank draft, or change your existing bank draft
Life/Annuity Beneficiary Change

You may submit these forms thorough one of the following:

Email  PHS@neweralife.com

Fax 281.368.7144

Mail PO Box 4884 Houston, TX 77210-4884

To speak to a customer service representative - 800.552.7879 and dial the extension you need

  • Annuities - extension 7466
  • Life Insurance - extension 7465
  • Health Insurance - extension 7445

To send us an email - PHS@neweralife.com.

Other Helpful Resources

The links below provide valuable information that may be helpful to you.

NEW ERA HEALTH TIPS - A Health Newsletter Published Exclusively for our Policy Holders

The Official U.S. Government Site for Medicare

Center for Medicare and Medicaid Services (CMS)

Claims

Select from the choices below for Claim Submission Forms.  If you have questions regarding which forms to use or questions concerning an existing claim  please call us at 800.552.7879 Extension 1122.

Major Medical, Hospital Insurance

Cancer Insurance

Accident Insurance

Critical Illness Insurance

Long Term Care Insurance

Annuities

Life Insurance

Contacting Us

To speak to a customer service representative - 800.552.7879 and dial the extension you need

  • Annuities - extension 7466
  • Life Insurance - extension 7465
  • Health Insurance - extension 7445

To send us an email - PHS@neweralife.com.

You may submit Policy Service request forms through email, fax or mail using the following contact information.

Email  PHS@neweralife.com

Fax 281.368.7144

Mail PO Box 4884 Houston, TX 77210-4884